The great wall

 I have commiserated in the past about how making the extra effort in your customer relationships as shop keepers I present you with the correct way to present food.

We have frequently eaten at The Great Wall Chinese Restaurant, mostly because the food is good, and the service is pleasant and prompt. Alway good things at any Restaurant. But the new owners have taken that extra step and created ‘Ambiance’ as the wife calls it, and Pleasant has been elevated in class. What you see is the Seafood combination, and Beef Satay but there are plenty of other Chinese and Thai foods to choose, and we haven’t been dissatisfied with anything we’ve had there.

Failed WordPress Upgrade to 2.8

I attempted to upgrade WordPress to 2.8 from 2.7.1 and got this message, now I’ve not sure if I should try the automated upgrade again or resort to a manual one.

Downloading update from http://wordpress.org/wordpress-2.8.zip

Unpacking the core update

Could not copy file: /public_html/wp-content/upgrade/core/wordpress/wp-comments-post.php

Installation Failed

I suppose I should be grateful that it’s all still working.

Idiotic Marketing by Palm

If this isn’t the most Idiotic Marketing move Palm has ever made, I can’t see how thay could top it. To begin Marketing a second Web-OS phone that is called the Mini-Pre BEFORE THEY HAVE EVEN SOLD A SINGLE ‘PRE’ If there was ever a way to cripple the potential sales surge normally associated with the release of a new Phone, this would be it! Release information about a newer, cheaper version! What were they thinking? Now the ‘Pre’ sales are stunted, as all the people who might have been willing to stretch their wallets in a recession to buy a slick new phone, will now wait for the cheaper model to arrive.

Idiots!

UPDATE: It looks like the Pixie may not happen due to bad planning Palm Pixie Is Real, But May Never Come To Market And not to say so, but I told you so!

That was cute, Keyword SpamBots

I just got Spammed by an obviously semi-intelligent SpamBot, actually three of them, all keyed on the word ‘Business’. They apparently did a small amount of word analysis and corrected the comment spam to appear to be of ‘human’ origin. Akismet only got 2 out of three of the correctly.

Very Cute.

I never thought that SkyNet and AI technology would first be applied to Spamming WordPress Blogs 🙂

Idiotic Small Business Shop behavior

I know there is a recession on, I really do. But there are things to do to cut costs, and there are things that you can do to cut your own throat, and you should never get them confused. I’ve seen a recent example of the later, under the guise of the former. Curry’s in the Ballincollig Shopping Center have chosen to close their shop on Tuesday and Wednesday’s of every week rather than pay salaries to idle staff!

In my past experience with the shop I have often observed 4 or more staff shuffling around their premises with little to occupy their time so cutting staff hours would make sense. But why not shift their hours so at least a fewer staff are on hand on Tuesday and Wednesday’s rather than close the store.

Closing the store is a permanent commitment to earning ZERO sales for two days out of the week. Shifting the worker schedule will not alter the saving earned from reduced staff salaries, while maintaing an open store. Closing for two days of each week will close ANY sale, and will put off ANY future sales from people who will go elsewhere to purchase items.

In other words Curry’s is cutting their own throat!

In this market there are two strategies that you can adopt, reduce costs, and increase customers. Funny, those are the same strategies that you have to employ ALL THE TIME! A recession only makes the urgency more poignant.

And on that point, let me call most Irish shops foolish. Think of a coffee shop or Pub that could offer free refills of simple coffee, how far will that go in earning customer returns and loyalty? Would a shop full of coffee drinkers be more inviting than an empty one? Could you maybe offer them a bit of cake to go with that refill?

What would be the benefit to the shopkeeper to stop charging for WiFi and offer it Free to customers who might like to use it with their coffee and scone? Wouldn’t it be nice to have your office have a meeting in that shop and use the WiFi to conference.

What makes to so hard for the average shop owner to shake themselves out of this ‘Celtic Tiger’, greedy take no prisoners behavior, and get back to being generous with quality customer treatment. (that last, wasn’t a question)

What simple difference could you make to the customer experience that would elevate you in their mind to choose your business over another? (that was a question)

Chinese Search Bots

I was thinking that if you wanted to stop Chinese Search Bots and Hackers you could put up a photo of Tiananmen Square and the guy stopping the tanks. But NO, they are still visiting my Idea Forecasting site.

Perhaps maybe if I’d changed the name of the JPG file so that their search engine could identify that photo 🙂

Idea Forecasting Project

I continue to work on my Idea Forecasting Project. But I’m not completely satisfied with it. I also have an idea that the process I have in place could also be used as an electronic Corporate ‘Suggestion Box‘. After all, Ideas are suggestions, which can be either anonymous or presented with ownership. I will probably have to get some other ‘Eyes’ on the site to get some feedback on this prototype.