This Friday we were informed we were paying for Eircom Broadband, no modem had arrived, and there was no disruption in service from BT. I was expecting a cutoff of service as Eircom ‘switched’ our service. It was expected as I was expecting them to transfer our ‘port’ from BT to Eircom before they started to charge us for it.
So on a lark, I reset my router to use the Eircom username password, and as easy as you please, the ip address of the router switched, and bingo, we were on Eircom. A quick change of DNS addresses and all was back to normal. Except that the domain was Eircom.
A check of the VPN connection, the primary reason for making the switch, and sure enough, a stable connection. Utilizing the same routers, wires and having made no changes to the router setting, I had a stable and useful VPN connection where BT had claimed it was my equipment.
BT, over the last few weeks, had become increasingly unstable with frequent dropouts, and performance issues. Some of this may not have been their fault, but their inability to repair and maintain, were their fault, and the response of their techies’ was unacceptable.
So now I’m Broadbanding from bigbrotherland, and strangely happy about it.